Credit costs vary by model, resolution, and feature, and they update as new models are added or third-party providers adjust their pricing. To see the current cost for every generation type, hover over your credit balance inside Project Dream. The full live pricing table will appear.

The Project Dream Pro subscription comes with a license that, when active on your computer, provides 0-credit image generations using Pulze's own models. Credits are intended for the Animate Image feature and other third-party model generations.

If you're seeing credits charged for image generations that should be free, the license probably isn't pulled correctly. The most common reason is that the floating license is still active on another computer (it can only be used on one machine at a time). Close Project Dream on that other machine and the license will release automatically.
In rare cases, the license doesn't release correctly back to our servers. If that happens, you can manually deactivate it on your account page at account.pulze.io/licenses.

Credits don't roll over month to month, but they do have a fixed validity period that's longer than a single billing cycle. As long as you use them within that window, they remain available, including after a subscription ends.
Subscription credits

• Project Dream Lite (750 credits): valid for 60 days after purchase

• Project Dream Medium (2,500 credits): valid for 120 days after purchase

• Project Dream Pro (750 credits): valid for 30 days after purchase

Credit packages

• 2,000 credits: valid for 60 days after purchase

• 5,000 credits: valid for 90 days after purchase

• 10,000 credits: valid for 120 days after purchase

You don't need an active subscription to spend remaining credits, so unused balances can be used up after a subscription ends, as long as it's within the validity period.

Yes. For volume purchases, enterprise plans, or any custom arrangement, reach out to support@pulze.io and we'll get back to you within one business day.

We work with several resellers on a case-by-case basis and provide volume discount terms for partner arrangements. We don't have a public affiliate program yet, but creator partnerships and coupon-based distribution exist for influencers and educators. Contact support@pulze.io to discuss.

Yes. For larger studios and enterprise, we provide tailored onboarding sessions, training for artists and admins, and ongoing technical support. Contact support@pulze.io to set this up.

Support is included with every paid subscription. Reach us at support@pulze.io or through Discord. Typical response time is within one business day, though it may vary based on capacity and urgency.

Teams let you collaborate by sharing licenses, subscriptions, and credits with other Pulze users from a single account. One invoice, one set of members, one dashboard.

Roles

• Owner. Creates the team, controls all resources, and can rename or delete the team.

• Admin. Helps manage members. Can invite, remove, and toggle member activity.

• Member. Uses shared licenses and consumes team credits.

Product availability

Today, Project Dream licenses and credits can be shared with a team. Scene Manager and RenderFlow team sharing is coming soon. Until then you can use the Share option in the product section.

Your files and data remain intact. Scene Manager setups stay in your .max files, Project Dream generations stay in your account, and RenderFlow jobs and configurations remain in your database. You'll lose the ability to actively use the products until the license is renewed, but nothing is deleted.

Yes. Because licenses are floating, simply close the product on one machine and open it on another, the license follows you automatically. There's no manual deactivation or transfer process under normal circumstances.

In rare cases (an unexpected crash, internet failure, or other interruption), the automatic deactivation may not complete and the license can appear stuck on the previous machine. If that happens, go to account.pulze.io, find the license, and deactivate it manually. The license is then immediately available again.

Scene Manager, RenderFlow, and Project Dream all use cloud-based floating licenses. A license is consumed when the product is actively in use and released back to your pool when it's not. This means a studio with 10 licenses can serve a much larger team if not everyone uses the product simultaneously.

License checks require an internet connection on the machine using the license (or on the server, in RenderFlow's case).

Our system automatically blocks users who run multiple trial periods back-to-back on the same computer, which is against our fair usage policy.

To resolve this, purchase a license for the product. If you believe you were blocked by mistake, contact support@pulze.io and we'll review your case.

In many cases, yes. Larger studios and teams that need more time to evaluate properly can request extensions on both duration and license count. Contact support@pulze.io with your situation and we'll work something out.

Each product has its own trial: 30 days of full Pro access for Scene Manager, 30 days with 10 Professional licenses for RenderFlow, and 7 days with starter credits for Project Dream. No payment information is required to start any trial. When the trial ends, you drop to the free tier (Scene Manager and RenderFlow) or pause until you subscribe (Project Dream).

For anything payment-related (questioning a charge, updating billing details on a past order, requesting a copy of a receipt, or general payment history questions), our payment provider FastSpring handles these directly. Visit their consumer support hub at fastspring.com/consumer-support and they'll take care of it.

For anything else (subscription questions, license issues, product access), contact support@pulze.io.

VAT reimbursements are handled directly by our payment provider FastSpring. Submit the request through their tax/VAT/GST support form at fastspring.com/consumer-support and they'll process the refund.

Send a screenshot of the message to support@pulze.io and we'll investigate. The more detail you can include (the product you're trying to buy, the country you are located in, your browser, and when it happened), the faster we can resolve it.

Your payment provider may decline a charge for one of these reasons:

• Insufficient funds

• Inaccurate card information

• Suspicion of fraudulent activity

• Repeated failed payment attempts, VPN use, or purchasing from a restricted country (see FastSpring's list at fastspring.com/terms-use/restricted-countries)

Declined and cancelled transactions are the result of safety precautions taken by FastSpring (our payment provider) or by your bank. If you believe your payment was rejected without good reason, contact support@pulze.io and we'll look into it.

Yes. We offer free or heavily discounted licenses for schools, institutions, and students, depending on the product and intended usage. Reach out to support@pulze.io with proof of enrolment or institutional affiliation.

Yes. Large quantity purchases qualify for volume discounts, and enterprise plans with custom terms are available on request. Contact support@pulze.io to discuss your specific needs.

Subscriptions. Subscription refunds are available during the first half of the current billing cycle. The refund amount is calculated on a pro-rata basis according to the remaining time in that cycle. Requests made after the midpoint of a billing cycle are not eligible for a refund for that cycle.

Credits. Credits that have already been used for generation cannot be refunded, as the processing costs have already been incurred. Unused credits may be refunded in full only if the request is made within the first half of the credits' validity period. After the midpoint of the validity period, remaining credits are no longer eligible for refund. Credits cannot be used after their validity date has expired.

Requesting a refund. Submit all refund requests via email to support@pulze.io. Please allow approximately 7 days for processing.

First, make sure the new account is registered. Then reach out to support@pulze.io and provide both the old and new account email addresses. We'll ask you to verify yourself, and once confirmed, we'll process the transfer.

Go to account.pulze.io/products, select your product, find your subscription in the list, and increase the license count from there. The additional licenses are added immediately and prorated against your current billing cycle.

All changes are made from your account dashboard at account.pulze.io/products. Upgrades take effect immediately, with prorated billing. Downgrades and cancellations take effect at the end of your current billing period, you keep access to the higher tier until then.

Head to account.pulze.io/products, select the product, and find your subscription in the list. From there you can adjust the number of licenses, change your payment method, or cancel your subscription.

We can't change the details of completed transactions directly, but our payment provider FastSpring can update the invoice for you. Submit the request through their consumer support form at fastspring.com/consumer-support and they'll handle it.

All invoices for your orders are available at account.pulze.io/billing.

Yes. Add your company name, address, and VAT number to your account billing settings and every invoice will be issued correctly.

Through our payment provider FastSpring, we support a wide range of payment methods including:

• Major credit and debit cards (Visa, Mastercard, American Express, Discover, JCB, UnionPay)

• PayPal

• Digital wallets like Apple Pay and Google Pay

• Regional payment methods such as iDEAL (Netherlands), SEPA Direct Debit (Eurozone), Pix (Brazil), and others

• Bank wire transfers, Purchase orders for B2B and enterprise customers

The exact options available at checkout depend on your country, currency, and whether you're buying a subscription or a one-time purchase. FastSpring automatically surfaces the most relevant methods for your region.

To delete your account, send a request to support@pulze.io. Please:

• Send the request from your current email address on file

• Clearly state that you want your Pulze account deleted

Account deletion is permanent and cannot be undone. You'll lose access to all your licenses, subscriptions, credits, and purchase history. We'll process the request and confirm once your account has been removed.

To change the email address on your account, send a request to support@pulze.io. Please:

• Send the request from your current email address on file

• Include the new email address you'd like to switch to

We'll process the change and confirm once it's done.

First, check your spam or junk folder. If you're using a company email address and still don't see it, the message may have been filtered by your company's spam system, so check there or ask your IT team to look. Also double-check the spelling of the email address you signed up with and make sure it's an active mailbox.

If none of that works, contact support@pulze.io and we'll help you sort it out.

Whatever suits you best. If you're planning to purchase several licenses of a product, it's good practice to register with a shared company address like licenses@mycompany.com or it@mycompany.com, so that licenses, invoices, and renewal notices don't end up tied to a single person's mailbox.

Sign up at pulze.io with your email. The account is free to create and gives you immediate access to trials, the free tiers, and your product downloads.

You own everything. Pulze does not claim any rights to your images, does not use them for AI training, and does not use them for marketing unless you explicitly share them through the community showcase. You can permanently delete your images at any time, and Pulze does not retain copies.

When a generation uses a third-party model, Project Dream prompts you before uploading your work to that provider. From that point, the third party's EULA governs the data. This is transparently documented in the EULA of Project Dream.

Pulze's own models are trained exclusively on properly licensed, clean data sources, which matters for studios and enterprise clients that need legal assurance about the provenance of AI-generated content.

Teams in Project Dream share a single credit pool, with credits allocated by project. One account, one invoice, one set of users to manage. Studio admins can track usage per team member and per project from a centralized dashboard.

Compared to managing 3 to 5 separate AI subscriptions (each with its own accounts, billing, and user management), the consolidation gets more valuable as the team grows. Artists experiment freely without waiting for finance or IT to approve a new subscription, and new models appear in the platform weekly without anyone signing up for anything.

Project Dream uses a flexible model: you can pay with a subscription, with credits, or with both, depending on what you actually use.

Subscriptions give you access to the platform and a monthly credit allowance. The Pro plan also includes unlimited use of Pulze's own models (image-to-image, Creative Upscaler, Character Enhancer), so artists relying mainly on those features get the most value from a Pro license alone.

Credits cover third-party models like Magnific, Kling, and Nano Banana, since each carries its own per-call cost. Credits also cover Pulze model features outside the Pro tier.

This means a freelancer using mostly Pulze's own models can run on a Pro subscription with minimal extra credit spend. A studio leaning heavily on third-party models can top up with credit packages anytime. Teams typically use a combination, sized to their actual workflow.

Project Dream is a dual-model platform.

Pulze's own models power the image-to-image (viewport-to-image), Creative Upscaler, and Character Enhancer features. They run on cloud infrastructure, are trained specifically for architectural visualization, and produce results tuned for the archviz workflow. On the Pro plan, they're included with unlimited usage.

Third-party models include Magnific, Kling, Nano Banana, Runway, Flux, Freepik, and 80+ others. These are commercial models from external providers, accessed through the same Project Dream interface with unified billing. They use credits, since each model carries its own per-call cost.

The goal isn't to be the single best model. The goal is to be the platform that gives you access to all the best models, plus Pulze's archviz-specific features and plugins that no standalone provider offers.

For the full list of models, check our documentation.

Project Dream connects to 3ds Max, Blender, Cinema 4D, Maya, Revit, Rhino, SketchUp, and Photoshop through dedicated plugins. Each plugin captures your viewport (and VFB in 3ds Max for V-Ray and Corona) and sends it directly to Dream as a starting point.

The Photoshop plugin supports a full round-trip workflow: grab layers, full images, or selections, send them to Dream for AI processing, and receive results back as smart objects or new documents. Multiple variations can be returned as separate layers for comparison.

Project Dream is an AI hub built for architectural visualization. It gives you access to 80+ state-of-the-art AI models, plus Pulze's own archviz-trained features, from a single platform connected directly to your 3D application and Photoshop.

The core use cases:

• Early-stage concepting. Capture your viewport and generate realistic images in seconds. Explore mood, lighting, and composition options without modelling, texturing, or rendering.

• Upscaling final renders. Render at HD, upscale up to 10K with intelligently added detail (vegetation, surface textures, micro-detail). Skip hours of high-resolution render time.

• Character enhancement. Replace 3D characters with photorealistic people while preserving pose, outline, and position. The standout feature consistently cited by users.

• Instruct Image. Change skies, swap furniture, adjust mood, modify characters or backgrounds with natural-language prompts. Iterate on client feedback in minutes instead of going back to 3D.

• Image-to-video. Animate viewport captures or final renders into video sequences. Turn a stills pipeline into an animation-capable one.

• Image-to-3D. Generate 3D models from reference images for use in scenes.

Yes, RenderFlow ships with a complete developer platform. You get a REST API, a Python SDK (available on pip), a JavaScript/TypeScript SDK (available on npm), a CLI tool, and an MCP server for AI-powered farm control through tools like Claude Desktop and Claude Code. Webhooks are supported for custom integrations and event-driven notifications.

Your existing pipeline scripts can talk to RenderFlow from day one, and the SDKs make it easy to build custom submitters, monitoring dashboards, and integrations. You can read more about the api in our documentation.

You need one machine to act as the server, the central hub that stores data, coordinates jobs, and manages licenses. It runs 24/7 and shouldn't be used for production work, but it doesn't need to be enterprise hardware: 4 cores, 16 GB RAM, and 128 GB SSD storage are enough. For small studios and freelancers, a modest dedicated PC or a small server is fine. Larger studios typically run it on existing server infrastructure.

The server is the only machine that requires internet access (for the daily license and update check). Render nodes and workstations don't.

RenderFlow's free tier includes everything except job processing: full monitoring, software analytics, job submission, and management on unlimited machines, at no cost. You only pay for machines that actually process render jobs.

Licenses are floating: when a node is suspended or reserved, its license is automatically released and available to another machine. License checks happen on the server (not on render nodes), and only the server needs internet access.

RenderFlow supports 3ds Max, Arnold Standalone, Blender, Cinema 4D, Fusion, Houdini, Maya, Nuke, Redshift Standalone, Unreal Engine, and V-Ray Standalone.

RenderFlow runs on Windows, Linux, and macOS, so you can mix and match operating systems freely across your server, workstations, and render nodes. Web and mobile companion apps are on the roadmap.

For the full list of supported render engines, plugin versions, and integration details, check our documentation.

RenderFlow is an all-in-one render farm manager and studio automation tool. It distributes render jobs across your farm, monitors every machine's hardware and software in real time, tracks 3D software and plugin versions across the studio, deploys updates centrally, and surfaces utilization and performance statistics across users, jobs, and applications. All from one modern interface that artists, TDs, and IT can use.

Unlike Deadline (which entered maintenance mode in November 2025) and Backburner (untouched for over a decade), RenderFlow is actively developed with monthly releases. It's also more than just a render queue, consolidating render management, node monitoring, software analytics, deployment, and statistics into a single tool.

Scene Manager uses cloud-based floating licenses. When you open Scene Manager, it consumes a license from your pool. When you close it, the license is released and immediately available for someone else on the team. It requires a constant internet connection to check out and release licenses.

Scene Manager has a first-class, native integration with RenderFlow that no other render manager can match: submit dozens of setups from a single scene file in one click, with the file uploaded once and every setup resolved at render time.

For Deadline and Backburner, Scene Manager can bake setups into native 3ds Max batch render (submittable to either) or save each setup as a separate file for individual submission. You don't lose compatibility, but the RenderFlow workflow is dramatically faster.

All Scene Manager setups, modules, and settings are stored inside the .max file itself. To share work with a colleague, just send them the scene: they open it in 3ds Max with Scene Manager installed, and every setup is there exactly as you left it. No exports, no separate config files, no documentation. The scene is self-contained.

You can also export and import templates if you want to standardize setup conventions across recurring project types.

Yes. Scene Manager data is stored inside the .max file, but your scene works normally in 3ds Max with or without the plugin installed. If you ever want to leave, Scene Manager can "bake" all your setups into native Scene States, render presets, and the built-in batch render dialog, or save each setup as a separate .max file. There's no lock-in.

Yes, both. The Free version supports up to 5 setups with the core modules (Camera, Resolution, Sun, Dome, Environment, Render Output, Notes, To-do, Thumbnail, Batch Rendering, Submit to RenderFlow). The 30-day trial gives you full Pro access with no restrictions, every module, unlimited setups. After the trial, you drop to the Free version.

Scene Manager supports 3ds Max 2019 - 2027. V-Ray, Corona, and FStorm have first-class support, including VFB post-production and engine-specific properties. All core features work across all other engines as well, only the depth of engine-specific settings varies.

Scene Manager is a 3ds Max plugin that brings all your scattered scene settings (cameras, lighting, render configuration, outputs, post-production) into one clean, modular interface. Set up dozens of camera angles with unique settings in a single file, then batch render or submit them to RenderFlow with one click.

It replaces the built-in Scene States with a modern, visual tool. You see exactly what changes between setups, you get 25 modules covering every major aspect of scene preparation, and the whole thing is designed to be reliable, predictable, and easy to share across a team.