Faqs

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VAT was applied to my order but I have a valid VAT ID. How do I get it refunded?

VAT was applied to my order but I have a valid VAT ID. How do I get it refunded?

VAT reimbursements are handled directly by our payment provider FastSpring. Submit the request through their tax/VAT/GST support form at fastspring.com/consumer-support and they'll process the refund.