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How do I collect my Render Manager logs and send them to Pulze support?
In the Render Manager go to Settings > Support > Collect Logs select the computers involved press Collect and send us the created zip file
In cases when the automatic log collector is not available, for example when the problem occurs during the loading phase you will need to get the logs manually. To do that please go to C:\Users<username>\AppData\Roaming\Pulze Service\logs and send us the files from the relevant dates