FAQ

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My scene renders fine locally but crashes when I submit it to Render Manager!

Render Manager

My scene renders fine locally but crashes when I submit it to Render Manager!

Rendering your 3ds Max scene over the network is often more sensitive than doing it on your local workstation. Render Manager tries to detect the problem and show it to you in the job details, but in some cases, you might only find a message like: “An unexpected exception has occurred” or similar. Here are some tips that will help you:

  • Make sure all your textures are collected and located on a drive that is accessible by all the relevant computers that need to render the file.
  • Make sure that the version of 3ds Max and plugins are correct (just in case Render Manager did not notify you or you bypassed the warning).
  • Check the log of 3ds Max and read about the details of the error. You can read more about the 3ds Max log here.